Sales Office Manager
Barnsley
Competitive salary
Full time permanent – Monday to Friday (no weekends)
Do you have experience in leading and managing a successful sales office? Are you experienced with supporting remotely based sales teams to achieve targets? Are you keen to join a market leading company? If you have answered ‘Yes’, then we have great news for you!
We’re looking for an experienced and engaging Sales Office Manager to join us here at Countrywide Healthcare. Your experience and dedication will be appreciated here, where you’ll manage and coach an enthusiastic Sales Office team to support our field sales teams nationally. We’re experts in our field with a fantastic reputation, and we want you to join and help support our continued success.
Key Responsibilities and Accountabilities:
- Responsible for the day-to-day management of the sales office team including employee appraisals, recruitment and ensuring that the team meet objectives against individual KPI’s.
- To act as role model to sale office staff, demonstrating behaviours that support sales growth & encourage high levels of customer service.
- To ensure the internal sales team have adequate training & knowledge to confidently service the requirements of customers in a professional & courteous manner.
- Understanding the characteristics of the product range in order to effectively support the sales team with this information.
- To ensure that the on-boarding of new business is managed effectively & without issue.
- To deal with customer issues/internal queries as a point of escalation should elevated ownership and decision making prove necessary.
- To drive performance for promotional sales activity, ensuring that the team deliver the results required against target.
- To monitor the team activity and performance, ensuring business processes are being adhered to & prospective sales opportunities are maximised.
- To perform any additional duties required to support the business needs.
We are looking for someone with:
- Experience of managing a sales office team.
- Excellent people skills, with the ability to engage and inspire the team to meet sales targets and KPIs.
- Good commercial judgement and decision-making skills.
- Fluent written and verbal communication skills.
- Proven experience in dispute resolution.
- IT skills in particular Microsoft Office and CRM software.
Benefits:
- Competitive basic salary
- Company pension scheme
- Monday to Friday
This is an excellent opportunity with an established, market-leading company. Don’t miss out – Apply now.
About us
Based in the Barnsley area for over 28 years, Countrywide Healthcare are the leading specialist of healthcare consumables and equipment to the care sector and public. The business has an unrivalled reputation and has enjoyed fantastic sales growth to £38m in our last financial year. Countrywide are part pf phs Group, the leading hygiene services provider in the UK.
At phs, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination. Please let us know if we need to make any reasonable adjustments for you during the recruitment process.